Shipping & Returns

Shipping Cost

 

Prompt delivery products are generally shipped within two days of receiving payment through couriers of different types. Generally shipping times are around 3-5 working days from the receipt of the order for Italy, 3 - 5 working days for Europe, 5-10 working days for the rest of the world.

Times can vary due to many factors especially during the sales period and on holiday periods.

 

For Made to Order products, you have to wait for the production time of the product which is approximately 10 working days, you will be notified via email as soon as the product is ready for shipment.

 

 

 

 

Shipping costs in Italy are free with a minimum purchase of 100 euros

with an expense of less than 100 euros they cost 6 euros

 

those for the European Union rather have the cost of € 12

the Worldwide ones instead cost € 30

 

 

 

Return & Exchange Policy

 

If you have ordered a garment but prefer to change the model or want to change the color, you have 14 days to make it.

If 14 days have passed since you made the purchase, we cannot make any refund or exchange.

 

To return the product, use the contact form or send an email to bonaturalblanket@gmail.com

 

CAUTION:

given that our collection is in limited edition both as stock availability and as proposed colors, we invite you to return the product and place a new order.

 

 

In order to make a product, it must be non-used, in the same condition as when it was shipped and in its original packaging.

 

To complete the refund we need receipts as proof of purchase.

 

If the product is damaged or with some missing part (tag included), the refund will not be made.

 

We remind you that the shipping cost of the product for the return is paid by the buyer.

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p.iva: 11265980968

Visual & Photo: Anna Serena Vitale